FREQUENTLY ASKED QUESTIONS

FREQUENTLY ASKED QUESTIONS
OPEN ALL
WARRANTY
WHY DID THE RETAILER NOT PROVIDE ME WITH A COURTESY VEHICLE OR A CAR HIRE WHEN I SUBMITTED MY VEHICLE FOR SERVICE?
WHY DOES THE RETAILER NOT HAVE ALL VEHICLE SPARE PARTS IN STOCK?
WHY AM I BEING CHARGED A DIFFERENT AMOUNT FOR EACH SERVICE?
IF I MISS A SERVICE WHAT GRACE PERIOD DO I HAVE ON THE MILEAGE OR THE MONTH?
HOW CAN I BOOK AN APPOINTMENT TO SERVICE MY VEHICLE?
WHY DO I HAVE TO USE THE ENGINE OIL RECOMMENDED BY JAGUAR?
CAN I INSTALL THE TIRE PRESSURE MONITORING SYSTEM (TPMS) ON MY VEHICLE?
HOW WILL I BE COMPENSATED FOR THE INCONVENIENCE AND THE TIME TAKEN TO REPAIR MY VEHICLE?